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As surcharging continues to gain traction, it’s important to help your merchants see the bigger picture. Major companies like UPS and FedEx are adopting this strategy to offset rising processing fees, reinforcing that surcharging is a sound financial decision for businesses of all sizes.

Key Updates:

  • UPS, which serves 1.6 million U.S. customers daily, will introduce a 2% surcharge for credit card payments starting October 26th. Read more here>>

  • FedEx, serving 1.5 million U.S. customers daily, already has surcharging in place, with a planned increase on January 6th across their packaging and shipping services. Read more here >>

Explain to your merchants that huge titans like UPS benefit from extremely low custom interchange pricing, significantly lower than what an average American merchant pays. Despite this, UPS and FedEx still find it necessary to incorporate surcharging to offset their processing costs.

This should make all merchants feel more comfortable, knowing that even with the favorable rates that large corporations enjoy, they still see the value in passing these fees onto their customers.

Knowing this information, merchants should feel secure utilizing our Surcharge, Cash Discount, or Dual Pricing programs.

Use this to show merchants that saving on card fees isn’t just for small businesses—it’s a necessary strategy even for industry giants. By understanding surcharging, you’ll better equip your clients to make informed financial decisions while helping them manage costs effectively.

Download our Surcharge Welcome Kit below to learn more.

PLEASE NOTE: Merchants located in Connecticut, Maine, Massachusetts, California, and New York are NOT eligible for surcharging programs. However, they ARE eligible for Cash Discounting or Dual pricing programs depending on the State.

For more details or support, please reach out to your Relationship Manager or contact us directly at sales@merchantindustry.com or 1-855-345-0040