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Merchant Industry Banner-Brand pattern

Culture & Benefits

Innovative

Emphasize a culture that values new ideas, creative solutions, and a forward-thinking approach. Enjoy the opportunities to contribute to and thrive in an innovative environment.

Collaborative

We believe that diverse perspectives and ideas lead to innovative solutions. Our employees work in a supportive environment where open communication and knowledge sharing are encouraged.

Work-Life Balance

We recognize the importance of work-life balance and believe that employees perform at their best when they have a healthy balance between work and personal life.

Recognition

We acknowledge outstanding performance through recognition programs and rewards, motivating employees to excel in their roles.

Who we are looking for

To succeed you’ll have to be the best at what you do. The best of the best are bright, creative, hardworking, and full of energy. A never-say-die attitude. Personality types that thrive are those who love to learn and grow! Does this sound like fun?

Explore our current openings

Currently, there are no job openings available.

Bilingual Sales Professionals

Are you a skilled hunter sales professional fluent in English and one of the following languages – Chinese, Spanish, Arabic, or Russian? Swipe4free is seeking dynamic individuals with bilingual capabilities to join our team as Outside Sales Representatives in key territories across New Jersey, New York, Long Island, and South Florida.

Responsibilities:

  • Establish and cultivate relationships with new and existing clients
  • Aggressively prospect for sales and sales partner targets
  • Conduct in-person meetings with prospective customers
  • Exceed sales targets by promoting our innovative products and services
  • Maintain accurate records of sales activities
  • Keep abreast of market trends and competitor offerings
  • Utilize effective negotiation skills to secure new business opportunities


Qualifications:

  • Proven track record in outside sales
  • Experience in B2B sales
  • Proficiency in Microsoft Office and CRM software
  • Strong consultative sales techniques
  • Previous canvassing / prospecting experience
  • Excellent communication and negotiation skills in English and a bilingual language


Join our team and enjoy a competitive base salary, generous commissions, monthly bonuses, and a comprehensive benefits package including 401(k) matching, dental and vision insurance, flexible
scheduling, health insurance, paid time off, and more. 

Are you a hunter sales professional looking to elevate your career with a leading cash discounting and dual processing platform? Swipe4free is seeking dynamic individuals proficient in English to join our team as Outside Sales Representatives in territories across New Jersey, New York, Long Island, and South Florida.

Responsibilities:

  • Establish and cultivate relationships with new and existing clients
  • Aggressively prospect for sales and sales partner targets
  • Conduct in-person meetings with prospective customers
  • Exceed sales targets by promoting our innovative products and services
  • Maintain accurate records of sales activities
  • Keep abreast of market trends and competitor offerings
  • Utilize effective negotiation skills to secure new business opportunities


Qualifications:

  • Proven track record in outside sales
  • Experience in B2B sales
  • Proficiency in Microsoft Office and CRM software
  • Strong consultative sales techniques
  • Previous canvassing / prospecting experience
  • Excellent communication and negotiation skills in English and a bilingual language


Join our team and enjoy a competitive base salary, generous commissions, monthly bonuses, and a comprehensive benefits package including 401(k) matching, dental and vision insurance, flexible
scheduling, health insurance, paid time off, and more. 

We are seeking a hands-on, organized POS Manager to lead our Point-of-Sale operations and support team. This role is responsible for overseeing the deployment, maintenance, and performance of POS systems across our merchant network. The ideal candidate will have technical expertise, leadership experience, and a customer-first mindset. You’ll manage a team of technicians and coordinators while collaborating with sales, support, and product teams to ensure smooth installations and ongoing service.

Key Responsibilities: 

  • Oversee all POS system installations, configurations, and upgrades 
  • Manage a team of POS support staff and technicians, ensuring timely and accurate service delivery 
  • Serve as the primary point of contact for escalated technical issues and merchant concerns 
  • Coordinate with vendors and internal departments to streamline equipment logistics and inventory 
  • Develop training materials and conduct onboarding sessions for merchants and internal staff 
  • Monitor system performance and implement improvements to enhance reliability and user experience 
  • Maintain documentation of installations, service requests, and troubleshooting procedures 
  • Stay current on POS technology trends and recommend new solutions to improve efficiency 


Qualifications:
 

  • 3+ years of experience managing POS systems or technical operations in merchant services or retail technology 
  • Strong understanding of POS hardware, software, and integration with payment gateways 
  • Proven leadership and team management skills 
  • Excellent problem-solving and communication abilities 
  • Proficiency in CRM systems and Microsoft Office 
  • Bachelor’s degree or equivalent experience preferred 


Compensation and Benefits:
 

  • Base salary: $65,000–$68,000 
  • Health & dental 
  • 401(k) with company match 
  • Paid time off and holidays 
  • Career development and advancement opportunities 

We’re seeking a Customer Success Specialist. In this role, you’ll provide high-quality assistance to our merchants, partners, and resellers, helping resolve inquiries and ensuring a smooth customer experience. If you’re passionate about service and thrive in a fast-paced environment, we’d love to hear from you.  

 Key Responsibilities:  

  • Handle high volume of inbound calls and emails with professionalism and empathy.  
  • Provide support for merchant inquiries related to transactions, batch processing, daily deposits, ACH, month-end statements, and general account questions.  
  • Document customer interactions and resolutions using CRM tools.  
  • Collaborate with internal teams including Sales, Technical Support, Risk, and Underwriting.  
  • Process customer applications, generate invoices, and monitor equipment inventory.  
  • Educate merchants on available products and services.  

 
Required Qualifications: 

  • Minimum 2 years of customer service experience in banking or financial services.  
  • Fluent in English and Spanish (verbal and written).  
  • Strong phone and email communication skills.  
  • Proficiency in Microsoft Office; CRM experience is a plus.  
  • Ability to multitask and remain organized in a fast-paced environment.  
  • Excellent problem-solving and interpersonal skills.  
  • Commitment to deliver outstanding customer service 
  • High school diploma or equivalent required (e.g., GED). 


Compensation and Benefits:
 

  • $27 to $29 per hour for a full-time position at 40 hours per week. (The estimated annual salary range is $56,160 to $60,320) 
  • Performance-based bonuses and incentives  
  • Health & dental insurance  
  • 401(k) with company match  
  • Paid time off and holidays  
  • Career development and advancement opportunities 

As a Talent Acquisition / HR Generalist, you will play a key role in driving the company’s people strategy. This hybrid role combines full-cycle recruiting with general HR responsibilities—ideal for someone who thrives in both talent strategy and day-to-day HR operations. You will partner with department leaders to identify hiring needs, attract top talent, and ensure a positive employee experience throughout the lifecycle. 

Key Responsibilities: 

Talent Acquisition: 

  • Lead full-cycle recruitment across multiple departments, from job posting to onboarding. 
  • Develop and execute creative sourcing strategies to attract top talent. 
  • Partner with hiring managers to define job requirements and candidate profiles. 
  • Conduct interviews, evaluate applicants, and make hiring recommendations. 
  • Maintain and optimize the company’s applicant tracking system (ATS). 
  • Promote Merchant Industry’s employer brand through online channels and career events. 


Human Resources:
 

  • Serve as a first point of contact for employee inquiries and HR-related matters. 
  • Support onboarding, orientation, and offboarding processes. 
  • Maintain HR records and ensure compliance with state and federal employment laws. 
  • Administer benefits enrollment, PTO tracking, and performance review processes. 
  • Partner with leadership to drive employee engagement and retention initiatives. 
  • Assist in policy development, documentation, and implementation of HR best practices. 

 
Qualifications: 

  • Bachelor’s degree in Human Resources, Business Administration, or related field. 
  • 3–5+ years of experience in HR and talent acquisition roles. 
  • Strong knowledge of employment law and HR compliance. 
  • Excellent communication, interpersonal, and organizational skills. 
  • Experience using HRIS/ATS platforms (e.g., BambooHR, Paychex, or similar). 
  • Proven ability to manage multiple priorities in a fast-paced environment. 
  • SHRM-CP or PHR certification a plus. 


Compensation and Benefits:
 

  • Annual Salary: $85,000–$100,000 (Full-time, exempt) 
  • Performance-based bonuses and incentives 
  • Health & dental insurance 
  • 401(k) with company match 
  • Paid time off and holidays 
  • Career development and advancement opportunities 

We are seeking a proactive and technically skilled Assistant Technical Support Manager to help lead our support operations and ensure timely resolution of merchant issues. This role involves supervising support staff, managing escalations, and optimizing workflows to deliver exceptional service. The ideal candidate will have experience in technical support, strong leadership abilities, and a deep understanding of POS systems and payment technologies. 

Key Responsibilities:  

  • Assist in managing the daily operations of the technical support team 
  • Provide hands-on support for escalated hardware and software issues 
  • Train and mentor support staff to improve technical knowledge and customer service 
  • Monitor ticket queues and ensure timely resolution of merchant inquiries 
  • Collaborate with internal departments to streamline support processes and improve client experience 
  • Configure and deploy POS terminals and payment software for new accounts 
  • Maintain accurate documentation of support procedures and client interactions 
  • Analyze support metrics and recommend improvements to enhance efficiency and satisfaction


Qualifications:
  

  • 3+ years of experience in technical support or IT helpdesk roles 
  • Strong understanding of POS systems, payment gateways, and merchant onboarding 
  • Experience supervising or mentoring support staff 
  • Proficiency in Microsoft Excel, Outlook, and CRM platforms 
  • Excellent troubleshooting, communication, and organizational skills 
  • Ability to work in a fast-paced environment and manage multiple priorities 
  • Bachelor’s degree in Information Technology, Business, or related field preferred


Compensation and Benefits:
  

  • Base salary: $60,000–$65,000 
  • Performance-based bonuses and incentives 
  • Health & vision insurance 
  • 401(k) with company match 
  • Paid time off and holidays 
  • Career development and advancement opportunities

Apply Now