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Culture & Benefits

Innovative

Emphasize a culture that values new ideas, creative solutions, and a forward-thinking approach. Enjoy the opportunities to contribute to and thrive in an innovative environment.

Collaborative

We believe that diverse perspectives and ideas lead to innovative solutions. Our employees work in a supportive environment where open communication and knowledge sharing are encouraged.

Work-Life Balance

We recognize the importance of work-life balance and believe that employees perform at their best when they have a healthy balance between work and personal life.

Recognition

We acknowledge outstanding performance through recognition programs and rewards, motivating employees to excel in their roles.

Who we are looking for

To succeed you’ll have to be the best at what you do. The best of the best are bright, creative, hardworking, and full of energy. A never-say-die attitude. Personality types that thrive are those who love to learn and grow! Does this sound like fun?

Explore our current openings

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Security Engineer III / Lead

Experience: 5+ Years 

Job Description:

We are seeking a highly skilled Security Engineer III / Lead to elevate our enterprise security capabilities across endpoints, cloud infrastructure, and critical business systems. This senior-level role will lead the deployment, configuration, and tuning of security technologies (EDR, DLP, Rapid7, SIEM, AWS-native security tools), drive threat detection and response, and embed security best practices across IT, cloud, and engineering teams.

This position is ideal for a seasoned security engineer who can move seamlessly between hands-on technical execution and strategic leadership.

Key Responsibilities: 

  • Lead administration and optimization of EDR across all endpoints and server ensuring proper deployment, configuration, and continuous monitoring.
  • Manage and maintain DLP platforms, including policy tuning, coverage validation, incident review, and integration with SOC workflows.
  • Oversee vulnerability scanning and risk reporting using Rapid7 InsightVM/InsightIDR, ensuring scan coverage, remediation tracking, and automation where possible.
  • Implement and maintain hardened security baselines across all operating systems using Intune, Group Policy, CIS Benchmarks, and EDR configuration controls.
  • Maintain complete visibility of endpoint and cloud security tool deployment (EDR, DLP, vulnerability scanning, logging agents), ensuring consistent coverage and compliance.
  • Serve as a lead investigator for alerts from EDR, SIEM, Rapid7, DLP, WAF, and cloud-native security platforms.
  • Conduct threat hunting, deep-dive log analysis, malware investigation, and IOC analysis across endpoints and AWS environments.
  • Work closely with NOC, infrastructure, cloud engineering, and endpoint teams to drive rapid and effective response to incidents.
  • Support secure deployment and configuration of AWS services, ensuring alignment with best practices, identity controls, encryption standards, and logging/monitoring (CloudTrail, CloudWatch, GuardDuty, IAM, VPC, KMS).
  • Partner with cloud and DevOps teams to embed security into CI/CD pipelines, IaC templates, and cloud architecture decisions.
  • Assess cloud workloads for misconfigurations, excessive permissions, and exposure using Rapid7, AWS Config, and native cloud posture tools.
  • Own lifecycle management of security tools, including patching, upgrades, feature enablement, and decommissioning.
  • Monitor new vulnerabilities affecting security systems (EDR, DLP, SIEM, agents, cloud services) and coordinate remediation.
  • Participate in tool evaluations, POCs, vendor assessments, and ongoing modernization efforts.
  • Maintain operational security documentation: SOPs, configuration standards, runbooks, and exception logs.
  • Participate in on-call rotation and provide occasional after-hours support during incidents or maintenance windows.


Qualifications:
 

Required

  • Bachelor’s degree in Computer Science, Information Security, or equivalent hands-on experience.
  • 5+ years of experience in security engineering, endpoint/cloud security, or detection engineering roles.
  • Hands-on experience with EDR platforms, including configuration, policy tuning, deployment, and investigation.
  • Strong experience with DLP technologies, including endpoint DLP, data classification, and incident tuning.
  • Experience with Rapid7 (InsightVM, InsightIDR) including vulnerability scanning, dashboarding, and remediation workflows.
  • SIEM experience (Splunk preferred)—from log onboarding to rule tuning and event analysis.
  • AWS security experience, including IAM, VPC controls, CloudTrail, GuardDuty, CloudWatch, KMS, and S3 security.
  • Strong knowledge of network/web protocols: TCP/IP, HTTP/S, DNS, SSH, IPSec, routing.
  • Advanced experience with malware detection, endpoint forensics, and threat investigation.
  • Proficiency analyzing packet captures and logs using tools such as Wireshark, tcpdump, Nmap, ZAP/Burp, Kali, Metasploit, Kismet, and other security toolkits.
  • Deep understanding of attacker TTPs, detection engineering, and defensive countermeasures.


Preferred

  • Cloud certifications (AWS Security Specialty, Solutions Architect, etc.) or security certifications (GIAC, CISSP, CCNA/CCNP Security, RHCSA/RHCE).
  • Experience with advanced malware technologies or reverse engineering is a plus.


Compensation and Benefits: 

  • Base salary: $140,000 
  • Comprehensive health and dental benefits
  • Paid Time Off (PTO) & Holidays
  • 401K with up to 4% employer match
  • Performance-based bonuses and incentives

 

About Merchant Industry

Merchant Industry is a nationwide leader in credit card processing, serving over 20,000 merchants across diverse industries. We offer a wide range of services including dual pricing programs, surcharging solutions, ISO agent programs, cash advance options, and cutting-edge payment equipment. Our team is committed to delivering exceptional service and fostering a collaborative, growth-oriented workplace.

 
Why Join Us: At Merchant Industry, we believe in the power of innovation and collaboration. We offer a dynamic environment where your ideas are valued, your growth is supported, and your contributions make a real impact. Join us and be part of a team that’s shaping the future of merchant services.
 
Join Merchant Industry and be part of a team that values service, innovation, and growth. Apply today to make a meaningful impact in the financial technology space.

Disclaimer: The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. Employment with the company is at-will.

Experience: 5+ Years

Job Description:

The Security Architect designs and implements secure architectures across cloud environments (with a strong focus on AWS), applications, identity systems, and enterprise infrastructure. They integrate security into DevSecOps pipelines, ensuring secure coding practices, automated scanning, and continuous validation throughout the software lifecycle. The role conducts threat modeling, architecture reviews, and risk assessments to ensure systems align with regulatory requirements and organizational security standards. Additionally, the Security Architect enhances detection, response, and overall security posture by improving technical controls, hardening configurations, and driving secure design principles across teams.

Key Responsibilities: 

  • Bachelor’s or Associate degree in Computer Science, Cybersecurity, Information Technology, or equivalent experience
  • 5+ years of experience in information security architecture, engineering, or IT risk management
  • Strong working knowledge of enterprise security practices, IT risks, and cyber defense concepts
  • Hands-on experience with cloud security architecture (AWS preferred)
  • Hands-on experience with network security technologies (firewalls, VPN, segmentation, routing)
  • Experience with identity security (SSO, MFA, RBAC, IAM)
  • Experience implementing or supporting endpoint security tools (EDR)
  • Experience with data protection controls (DLP, encryption)
  • Experience with SIEM tools and log management
  • Experience with vulnerability management and configuration management
  • Experience designing or reviewing secure application and API architectures
  • Experience with secure software development practices (code scanning, dependency checks, threat modeling, CI/CD security controls)
  • Strong understanding of cryptography, authentication protocols, and encryption standards
  • Ability to evaluate business requirements and define appropriate security controls
  • Experience performing architecture risk assessments or threat modeling
  • Strong communication, analytical, and problem-solving skills
  • Ability to work collaboratively with engineering, IT, DevOps, and business stakeholders


Qualifications:
 

  • Professional certifications such as CISSP, CCSP, AWS Security Specialty, GIAC, OSCP, or similar
  • Experience with Zero Trust architecture
  • Experience with cloud workload protection platforms
  • Experience with Kubernetes or container security
  • Experience with data classification, tokenization, or privacy controls
  • Experience with Infrastructure as Code (Terraform, CloudFormation)
  • Experience with security automation and orchestration
  • Experience designing secure patterns for microservices or serverless architectures
  • Experience in regulated industries or frameworks (PCI DSS, SOC 2, ISO 27001, HIPAA, FFIEC, etc.)
  • Experience supporting DevOps or DevSecOps practices
  • Experience participating in incident response or forensic investigations
  • Experience performing third-party or vendor security architecture reviews
  • Experience developing security architecture standards, reference patterns, or playbooks


Compensation and Benefits:
 

  • Base salary: $125,000–$135,000
  • Comprehensive health and dental benefits
  • Paid Time Off (PTO) & Holidays
  • 401K with up to 4% employer match
  • Performance-based bonuses and incentives

 

About Merchant Industry

Merchant Industry is a nationwide leader in credit card processing, serving over 20,000 merchants across diverse industries. We offer a wide range of services including dual pricing programs, surcharging solutions, ISO agent programs, cash advance options, and cutting-edge payment equipment. Our team is committed to delivering exceptional service and fostering a collaborative, growth-oriented workplace.

 
Why Join Us: At Merchant Industry, we believe in the power of innovation and collaboration. We offer a dynamic environment where your ideas are valued, your growth is supported, and your contributions make a real impact. Join us and be part of a team that’s shaping the future of merchant services.
 
Join Merchant Industry and be part of a team that values service, innovation, and growth. Apply today to make a meaningful impact in the financial technology space.

Disclaimer: The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. Employment with the company is at-will.

Experience: 7-10 Years

Location: Long Island City, NY (In-Person or Hybrid) 

Job Description:

Merchant Industry, a nationally recognized leader in payment processing and merchant services, is seeking a strategic and highly analytical Head of FP&A to lead financial planning, forecasting, reporting, and performance management across our fast-growing organization.
This role requires deep expertise in payments, including interchange, ISO revenue models, processor fees, residual structures, and merchant portfolio analytics.

Responsibilities:  

Financial Planning & Forecasting

  • Lead annual budgeting and long-range planning
  • Build complex financial models involving interchange, network fees, gateway fees, residuals, and portfolio mix
  • Develop scenario models for growth, pricing changes, churn, and card mix


Reporting & Performance Management:
 

  • Deliver monthly financial reports, variance analysis, KPI dashboards, and portfolio insights.
  • Consolidate data from processors, sponsor banks, and internal systems.
  • Monitor portfolio performance including volume trends, merchant attrition, pricing yield, and ISO partner margins.


Business Partnering:
 

  • Partner with Sales, Operations, Risk, Technology, and Product teams.
  • Support CEO and CFO with board materials, investor presentations, and lender reporting  
  • Collaborate with Risk and Underwriting teams to model reserves, chargebacks, and losses


Process Improvement & Systems:
 

  • Improve and automate FP&A reporting structures.
  • Drive adoption of forecasting tools and BI dashboards 
  • Establish scalable financial discipline as the company grows


Qualifications:
 

  • 5+ years of experience in the payments industry (ISO, PayFac, acquiring, processor, or card network).
  • 7–10 years of FP&A, strategic finance, or corporate finance experience.  
  • Deep understanding of payment economics: interchange, assessments, buy-rates, residuals, merchant pricing, cost of acquiring
  • Strong financial modeling and forecasting skills
  • Excellent analytical and communication abilities
  • Experience partnering with executives and leading cross-functional initiatives.
  • Advanced Excel skills; BI tool experience preferred
  • Bachelor’s degree required; MBA or CFA is a plus


What We Offer:
 

  • Competitive compensation and performance-based bonuses
  • Opportunity to build and lead the FP&A function
  • Direct exposure to executive leadership
  • Fast-paced, entrepreneurial environment with significant growth potential
  • Health and dental benefits
  • Paid Time Off and holidays
  • 401(k) with up to 4% employer match

 

About Merchant Industry

Merchant Industry is a nationwide leader in credit card processing, serving over 20,000 merchants across diverse industries. We offer a wide range of services including dual pricing programs, surcharging solutions, ISO agent programs, cash advance options, and cutting-edge payment equipment. Our team is committed to delivering exceptional service and fostering a collaborative, growth-oriented workplace.

 
Why Join Us: At Merchant Industry, we believe in the power of innovation and collaboration. We offer a dynamic environment where your ideas are valued, your growth is supported, and your contributions make a real impact. Join us and be part of a team that’s shaping the future of merchant services.
 
Join Merchant Industry and be part of a team that values service, innovation, and growth. Apply today to make a meaningful impact in the financial technology space.

Disclaimer: The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. Employment with the company is at-will.

Experience: 1-3 Years

Location: Remote / Hybrid / Onsite – Jericho, NY; Plantation, FL

Job Description:

We are seeking a detail-oriented Junior Risk Analyst with experience in payment processing and merchant services to support our Risk & Compliance team. This role is ideal for someone early in their risk career who understands merchant acquiring, transaction monitoring, and card network rules, and who is looking to grow within the payments industry.
The Junior Risk Analyst will assist in identifying, monitoring, and mitigating financial and operational risk across our merchant portfolio while ensuring compliance with card network and regulatory requirements.

Key Responsibilities:

  • Perform daily monitoring of merchant transaction activity to identify suspicious, high-risk, or anomalous behavior
  • Assist in risk reporting, including daily, weekly, and monthly reports on merchant activity, chargebacks, fraud trends, and losses
  • Review merchant accounts for compliance with internal risk policies and card brand rules (Visa, Mastercard, AmEx, Discover)
  • Support investigations related to fraud, excessive chargebacks, high-risk transactions, and processing irregularities
  • Monitor and track chargeback ratios, fraud rates, and processing thresholds
  • Assist with merchant outreach and follow-ups related to risk inquiries and documentation requests
  • Maintain accurate records and case notes within risk management systems
  • Collaborate with underwriting, compliance, and operations teams as needed
  • Escalate findings to senior risk analysts or management when appropriate


Qualifications & Experience:

  • 1–3 years of experience in payment processing, merchant services, or a related financial risk role
  • Basic understanding of:
  • Merchant acquiring and transaction flows
  • Fraud and chargeback risk
  • Card-not-present (CNP) and card-present transactions
  • Keyed, e-commerce, and high-ticket transactions
  • Familiarity with card network programs such as MATCH, monitoring programs, or risk thresholds is a plus
  • Strong analytical skills with attention to detail
  • Comfortable working with data, spreadsheets, and reporting tools (Excel/Google Sheets required)
  • Ability to follow procedures, document findings, and meet deadlines
  • Strong written and verbal communication skills


Preferred (Not Required):

  • Experience with payment platforms or processors (e.g., TSYS, Fiserv, etc.) 
  • Exposure to fraud tools, risk dashboards, or monitoring systems 
  • Knowledge of AML, KYC, or underwriting fundamentals 


What We Offer:

  • Growth opportunities within a risk and payments-focused career path 
  • Hands-on exposure to real-world merchant risk scenarios 
  • Collaborative team environment 
  • Competitive compensation and benefits 
  • Training and mentorship from senior risk professionals

 

About Merchant Industry

Merchant Industry is a nationwide leader in credit card processing, serving over 20,000 merchants across diverse industries. We offer a wide range of services including dual pricing programs, surcharging solutions, ISO agent programs, cash advance options, and cutting-edge payment equipment. Our team is committed to delivering exceptional service and fostering a collaborative, growth-oriented workplace.

 
Why Join Us: At Merchant Industry, we believe in the power of innovation and collaboration. We offer a dynamic environment where your ideas are valued, your growth is supported, and your contributions make a real impact. Join us and be part of a team that’s shaping the future of merchant services.
 
Join Merchant Industry and be part of a team that values service, innovation, and growth. Apply today to make a meaningful impact in the financial technology space.

Disclaimer: The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. Employment with the company is at-will.

Apply Now