About Us

In 2007 Merchant Industry was founded on the principle that businesses should be able to purchase credit card machines and merchant accounts at a reasonable price and backed by great service. It was a simple goal at the time, but it helped change the entire industry. Now, Eight years and well over 80,000 merchants later, Merchant Industry sets the standard for price, customer service, ethics and integrity.

Operations:

Merchant Industry LLC , a New York limited liability company formed on November 19 2007, provides marketing and sales services to several major credit card processing companies. The company is providing customer service and technical support to the merchants on behalf of the credit card processing companies and financial institutions.


So what makes us different?

Longevity:

We were the first company to offer credit card processing services and equipment on the internet. Since the launch of the original merchantIndustry.com website, hundreds of competitors have come and gone. Merchant Industry is privately owned with no outside investors to push us towards fast profit at the expense of our customers’ long term well being.

Professionalism:

Merchant Industry customers are treated with respect by our large in-house sales and support staff. Our personnel undergo weeks of training before they communicate with customers ensuring that we provide honest, clear cut, answers to customers’ questions. Merchant Industry employees are simply the best in the business.

Support:

At Merchant Industry, we have invested in dedicated departments for both account service and equipment support. These teams will do whatever it takes to keep you up and running with as little down time as possible. The Merchant Industry philosophy is simple; it's a lot easier to keep an existing customer than it is to find a new one.

Size:

As with any industry, larger companies gain many advantages of scale. Because of our size, we can provide the guaranteed lowest price on equipment and services. Here are some quick facts:

* Over 25,000 merchants a year choose us for their credit card equipment and processing needs.
* We process more than $3 Billion a year in sales and over 2.5 million transactions a month.
* Over 2,000 pieces of hardware and software are on hand and ready to ship at any time.

We are very proud of all we have accomplished and look forward to continuing to act as an industry leader and innovator for many years to come. To learn more about what sets Merchant Industry apart, and how you can start accepting credit cards for your business, please contact a representative at (646) 616-0422. Merchant Industry, LLC 36-36 33rd St. Suite 306 Long Island City, NY, 11106

Leo Vartanov, the founder and CEO of Merchant Industry oversees the day to day operation of the fast growing company. Started from a small office, Leo Vartanov soon outgrew the small space to expand the business into a larger, multi-level corporation. Through the many layers of the firm, dozens of credit card processing solutions and tools are available for small and large businesses nationally. But, it doesn’t stop there. The business continues to grow at one of the fastest paces in the industry. Merchant Industry has received many awards and recognitions by the banks and processors that they work with, proving it to be not just another startup company, but a name that will be recognized and praised for many years to come.

Jennifer Vartanov, co-founder of Merchant Industry and CFO of the brand, spends her time overseeing the financial aspects of the group. Her expertise in the industry at such a young age is unprecedented. She works hard to keep the company moving on an upscale.

Both Leo and Jennifer are involved in charitable organizations which better many causes. Their role has been vital to many charities to raise money and support the groups.

 

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